GenieBot.io support chatbot platform

Launch an AI support bot that knows your business.

Crawl your site, upload your knowledge, pick the best model from BoldRouter, and improve answers from real customer feedback.

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Model catalog

BoldRouter

OpenAI

Claude

Gemini

Choose the model, connect your knowledge, and improve every answer.

GenieBot brings provider selection, RAG indexing, deployment controls, response ratings, and quality review workflows into one operating surface.

Bring your preferred AI

Use BoldRouter as your model catalog, or connect OpenAI and Gemini directly with provider-specific model dropdowns and your own API keys.

Knowledge index Indexed

100 sources, 678 chunks, estimated embedding cost visible.

Build a RAG knowledge base

Upload files, crawl websites and sitemaps, then embed sources with visual progress and cost tracking.

Quality center

Negative answer needs review

Mark fixed, ignore, or reopen after updating sources.

Close the feedback loop

Track positive and negative ratings, inspect conversations, and turn bad answers into clear fixes.

Conversational support

AI that answers like your best support rep.

Give customers instant answers while keeping your team close to the conversations, sources, and outcomes that matter.

Answer from approved knowledge

Responses stay tied to the chatbot's uploaded and crawled sources.

Capture customer intent

Conversations are logged so teams can review needs, gaps, and quality.

Improve continuously

Use ratings and knowledge updates to sharpen the bot over time.

Customer

Can your chatbot answer questions from our own PDFs?

GenieBot

Yes. Upload PDF and text knowledge, then train the chatbot so it answers from that source material.

Source confidence: Knowledge base article and pricing page matched.

Chatbot builder

Build the perfect customer-facing chatbot.

From first source to embedded widget, every important workflow is built into the dashboard.

Knowledge sources

Ready to train

Website crawl

Imported 43 pages from your site.

Support docs

Processed policies, FAQs, and setup guides.

Fine-tuning

Training status and events tracked in one view.

Team access

Invite collaborators per chatbot.

Quality loop

Review negative answers

Mark fixed or ignore

Update sources and rebuild

Platform view

Discover the GenieBot platform.

A calm control center for chatbots, sources, subscriptions, collaborators, and deployment.

Dashboard

Sources

Deploy

Interactions

Quality

Knowledge setup

Connected

Website pages
43 synced

Documents
18 files

AI provider
BoldRouter

Quality
Review queue

Chatbots that scale

Enterprise-ready chatbots your customers can trust.

Support automation

Reduce repetitive support load while keeping answers consistent and on brand.

Team collaboration

Invite the right people to manage sources, deployment, and quality per chatbot.

Growth operations

Connect better customer answers to conversion, retention, and plan upgrades.

What people say

Built for teams that need answers, not another tool to babysit.

The product story needs proof. This section is ready for real customer quotes as soon as you want to replace the placeholders.

"The biggest win is how quickly we can turn scattered docs into a chatbot our customers can actually use."

Operations lead

"We needed a support chatbot that could be trained around our policies, not a generic assistant."

SaaS founder

24/7

customer answers

10k+

message capacity

5 min

to deploy widget

Security and privacy

Enterprise-grade security habits from the start.

Protecting customer conversations, business knowledge, and account access has to be part of the core product, not an afterthought.

Encrypted records CSRF protected Scoped access

Controlled dashboard access

Only authenticated users can manage their own chatbots, sources, and collaborators.

Safer operational defaults

The platform avoids leaking diagnostic details while keeping server logs useful for maintainers.