GenieBot.io support chatbot platform

Customer support chatbots trained on your business

Import knowledge, tune behavior, invite your team, and deploy a branded support chatbot without stitching tools together.

Knowledge

128 sources

Bot status

Ready

Deploy

Widget live

Live conversation

Can I change my plan later?

Trusted by leading companies

Complete support platform

Everything your support chatbot needs to be useful on day one.

GenieBot brings knowledge ingestion, team access, model selection, fine-tuning status, deployment controls, and customer conversations into one operating surface.

Import your knowledge

Upload documents, crawl pages, and keep the chatbot grounded in the information customers actually need.

Training run Synced

Knowledge checked, examples generated, fine-tune queued.

Train with control

Choose modern models, track status, and keep responses aligned with business boundaries.

Widget preview

How can I help today?
Ask about pricing, setup, or support.

Deploy on brand

Tune colors, behavior, access, and embedded deployment from the dashboard.

Conversational support

AI that answers like your best support rep.

Give customers instant answers while keeping your team close to the conversations, sources, and outcomes that matter.

Answer from approved knowledge

Responses stay tied to the chatbot's uploaded and crawled sources.

Capture customer intent

Conversations are logged so teams can review needs, gaps, and quality.

Improve continuously

Use ratings and knowledge updates to sharpen the bot over time.

Customer

Can your chatbot answer questions from our own PDFs?

GenieBot

Yes. Upload PDF and text knowledge, then train the chatbot so it answers from that source material.

Source confidence: Knowledge base article and pricing page matched.

Chatbot builder

Build the perfect customer-facing chatbot.

From first source to embedded widget, every important workflow is built into the dashboard.

Knowledge sources

Ready to train

Website crawl

Imported 43 pages from your site.

Support docs

Processed policies, FAQs, and setup guides.

Fine-tuning

Training status and events tracked in one view.

Team access

Invite collaborators per chatbot.

Quality loop

Message rating
Session review
Retrain when ready

Platform view

Discover the GenieBot platform.

A calm control center for chatbots, sources, subscriptions, collaborators, and deployment.

Dashboard

Chatbots

Sources

Deploy

Subscription

Sources

Connected
Website pages
43 synced
Documents
18 files
Training
Fine-tuning
Widget
Installed

Chatbots that scale

Enterprise-ready chatbots your customers can trust.

Support automation

Reduce repetitive support load while keeping answers consistent and on brand.

Team collaboration

Invite the right people to manage sources, deployment, and quality per chatbot.

Growth operations

Connect better customer answers to conversion, retention, and plan upgrades.

What people say

Built for teams that need answers, not another tool to babysit.

The product story needs proof. This section is ready for real customer quotes as soon as you want to replace the placeholders.

"The biggest win is how quickly we can turn scattered docs into a chatbot our customers can actually use."

Operations lead

"We needed a support chatbot that could be trained around our policies, not a generic assistant."

SaaS founder

24/7

customer answers

10k+

message capacity

5 min

to deploy widget

Security and privacy

Enterprise-grade security habits from the start.

Protecting customer conversations, business knowledge, and account access has to be part of the core product, not an afterthought.

Encrypted records CSRF protected Scoped access

Controlled dashboard access

Only authenticated users can manage their own chatbots, sources, and collaborators.

Safer operational defaults

The platform avoids leaking diagnostic details while keeping server logs useful for maintainers.

Make customer service your competitive edge.

Launch a support chatbot that knows your business, reflects your brand, and improves as your knowledge grows.